Position Description

Associate Director - Community-Based Housing Services
Pay Rate $59,385 - $71,118 annually (DOE)
FTE 40 Hrs/WK = 1 FTE
# of Openings 1
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APPLICATION PROCESS    -    Please submit a cover letter and resume for this position when applying.

AT YOUTHCARE: We value hard work and dedication to helping young people experiencing homelessness move from survival mode into thriving and healthy young adulthood. We also value a sense of humor and respect of each other and the young people we serve. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.

ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.

POSITION SUMMARY: Under the supervision of the Director of Over 18 Housing Services, the Associate Director of Community-Based Housing Services will be responsible for providing supervision, consultation and oversight for transitional housing programs and services for youth ages 18 to 24. This includes reviewing and providing oversight of program policies and procedures; monitoring contract compliance and ensuring full utilization of resources and successful stewardship of grant monies; developing, planning, and implementing strategies for program continuation and growth; working with program team to develop and implement staff training; working with agency compliance and program quality team members to ensure readiness for internal and external audits; conducting case reviews; preparing department budgets; partnering with the Director of Over 18 Housing Services to ensure excellence in overall program service delivery and collaborating effectively across the organization to provide continuity of services and efficient person-centered programming. This position is directly responsible for 2 community-based housing sites, plus multiple scattered housing, including any additional housing sites developed under this position, and a team of permanent and rapid-rehousing services providers and MSW Interns supporting housing services.

The position requires an individual who is a strategic thinker, a strong implementer, whose passion for this work is matched with decisiveness, outstanding communication skills, strong understanding of YouthCare’s culture, and a keen ability to set high expectations for both staff and young people. The Associate Director will ensure a nurturing climate and culturally relevant real-world experiences that ensure YouthCare Community-Based Housing Services participants are poised for life-long learning and independent skills development, including engagement in educational and employment opportunities that enhance youth and young adults’ success in achieving personal and programmatic goals.




  • Maintain dynamic collaboration with the Director of Over 18 Housing Services concerning program functioning, cross program partnership and agency goals.
  • Provide supervision, oversight, and consultation for all transitional and basic care housing programs.
  • Participate in local, regional and state-wide boards, task forces, committees and projects, as assigned.
  • Manage external relations including funders and other community resources.
  • Oversee and actively manage all program-relevant care contracts, ensuring compliance and excellent outcomes.
  • Develop and implement training of agency staff, as needed.
  • Review, revise and implement program policies and procedures.
  • Participate in the grant writing process.
  • Oversee the on-call support system for community-based housing programs.  
  • Support the development and oversight of program budgets for compliance and appropriateness of fund use.
  • Develop and provide presentations for internal and external audiences.
  • Attend conferences as required.‚Äč


  • Participate in the hire and supervision of staff, ensuring clear understanding of job requirements and obligations.
  • Provide consultation for all team members including the Program Supervisor, Rapid-Rehousing Case Managers and MSW Intern.
  • Set solid, attainable goals and hold performance reviews against these goals; encouraging learning and educational opportunities, both professionally and personally.
  • Complete performance reviews for all direct reports in a timely manner.


  • Prepare for internal and external audits.
  • Review employee case notes and case management documentation.
  • Participate in quality improvement initiatives.
  • Develop and implement strategies for addressing vicarious trauma.
  • Complete performance reviews for all direct reports in a timely manner.
  • Prepare reports and billing, as required.
  • Manage and participate, as needed, in the 24-hour emergency on-call system.
  • Establish and maintain effective relationships with relevant entities, including housing developers, homeless agencies, and public service groups.
  • Perform other duties, as assigned by supervisor.

This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.




  • Bachelor’s Degree in Social Service or relevant field and 5 years’ relevant experience working with young adults
  • 3 years supervisory experience
  • 3 years of proven budget development, management, and strategy experience
  • Program oversight experience
  • Understanding and knowledge of government and non-profit youth sector and issues affecting young people and youth services
  • Ability to develop, work within, and lead a dynamic team, as well as an ability to effectively manage tasks independently
  • Must be able to respond in person and address emergent and safety concerns within a reasonable amount of time 24 hours a day
  • Experience working with young people


  • Master’s Degree in Social Service or relevant field
  • Licensed Chemical Dependency Professional
  • Mental Health Professional certification


  • Valid state identification or passport.
  • Current TB Test.
  • Food Handler’s Card.
  • Successful completion of pre-service training as required by contracting agency. Training will include: New Employee Training, Cultural Proficiency training, CPR/First Aid and HIV/AIDS training, CSEC and Right Response training, Defensive Driving and 15-Passenger Van training.
  • Must possess a valid WA State Driver’s License and have the ability to drive.
  • When driving YouthCare vehicles, you must possess a valid WA State Driver’s License; meet minimum safe driver criteria established by the agency and our insurance company.
  • Computer software skills including Windows, Microsoft outlook, Microsoft Word.
  • Initiative, creativity, reliability, flexibility, thoroughness.
  • Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
  • High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
  • Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
  • Ability to coordinate overall program functioning.
  • Ability to accurately maintain and produce files, records, logs and reports.
  • Ability to maintain professional boundaries with clients while building trust and respect.
  • Ability and willingness to stay awake and alert during overnight shifts.
  • Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
  • May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
  • Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.

EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

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