Position Description

Human Resources Manager
Pay Rate $63,048 - $72,692 annually (DOE)
FTE 40 Hrs/WK = 1 FTE
# of Openings 1
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APPLICATION PROCESS  -  Please submit a cover letter and resume for this position when applying.

AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.

ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.

POSITION SUMMARY: Under the supervision of the Human Resources Officer, the Human Resources Manager drives and oversees various projects and programs associated with the execution of the HR talent management strategy. The HR Manager will oversee the day-to-day human resources operations ensuring compliance with all applicable laws and ordinances. They ensure that the HR programs and projects for which they are responsible are oriented around developing a high-performance culture and an engaged and empowered workforce that represents the intersecting identities of the young people we serve. This is a leadership position with responsibility for co-leading the evolution of YouthCare’s culture toward creating a destination workplace.

This is an exciting time to join YouthCare. We’ve completed an 18-month strategic planning process and are focused on a new mission, vision, values centering social justice in our approach to our work internally and within the broader community.


  • Supervise and coach the HR Specialist
  • Design and implement a progressive employee relations programs that strengthens employee and manager relationships cultivating an environment of fair treatment effective communication between teams, employees and managers.
  • Serve as the lead resource for all employee relations issues ensure that employee concerns and reporting processes are in place and handled appropriately. Keeps senior management informed of any potential escalating HR issues to ensure appropriate follow-through and mitigate risk. Advises managers ensuring they have the skills to handle various employee work scenarios.
  • Apply best practices to all employee relations matters through good communication, documentation, consultation, and alignment with organizational values ensuring that both managers and employees act with fairness, accountability and respect and that the interests of all parties are protected. 
  • Develops and reinforces policies that determine how all staff agree to conduct themselves in the workplace and which support a culture of transparency, accountability, mutual positive regard and a supportive atmosphere in the workplace. 
  • Partners with the HR Specialist to ensure that benefit planning and open enrollments happen in a structured and smooth way, ensures that employee benefit plans are serving the staff as well as the agency in a fiscally-responsible way.
  • Ensure agency compliance with Equal Employment Opportunity, FMLA, FLSA and Americans with Disabilities Act, OSHA, as well as other state and federal personnel laws.
  • Thought partner and leader in HR’s strategic initiatives including Recruitment, Wage Equity, Retention and Talent Management. 

Department Operations:

  • Participate in developing department goals, objectives, processes and systems.
  • Evaluates reports, decisions and results of department in relation to established goals.  Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed. 

This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.


  • B.A Degree in Human Resources, Business Administration or similar field.
  • 5 or more years of progressively responsible Human Resources experience preferably with non-profit, forward thinking, and diverse organizations.
  • Broad knowledge of federal, state and local labor laws, practices and procedures, and current best practice pertaining to personnel administration and development.
  • Strong Interpersonal skills including collaboration, adaptability, and emotional awareness
  • Ability to analyze and evaluate policies and operations and formulate recommendations. Ability to investigate complex human resources management problems.
  • Strong proficiency in MS Office, particularly Word and Excel, and experience administering and managing HRIS systems.
  • Must have previous experience working independently or with minimal supervision and managing multiple tasks and deadlines.
  • Strong attention to detail and follow-through required. Proven ability to communicate effectively, both verbally and in writing.
  • Ability to establish and build effective working relationships with leadership, co-workers, and the general public.
  • Experience and credentials must comply with program contract requirements including but not limited to DSHS background check and must be at least 21 years of age.


  • Proficiency in using the ADP Workforce Now HRIS software.
  • Professional in Human Resources (PHR) certification is strongly preferred.


  • Valid state identification or passport. 
  • Current TB Test.
  • Successful completion of pre-service training as may be required by contracting agency. Training will include: New Employee Orientation, CPR & First Aid, HIV & AIDS, CSEC and Right Response.
  • Computer software skills including Windows, Microsoft outlook, Microsoft Word and Microsoft Excel
  • Strong oral and written communication skills with good quality spelling, grammar and punctuation
  • High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
  • Ability to accurately maintain and produce files, records, logs and reports.
  • Ability to maintain professional boundaries with staff while building trust and respect.
  • May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
  • Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.


  • Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.

BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.

EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs and YouthCare is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of actual or perceived sex; race; color; religious creed; national origin; ancestry; age; marital status; pregnancy; nursing parent status; physical, mental or sensory disability; medical condition; genetic information; sexual orientation; gender (including gender identity or expression); military or veteran status; or any other basis protected by federal, state and/or local laws. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

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