Position Description

Permanent Housing Coordinator
Pay Rate $19.90/hr. – 22.80/hr. (DOE)
FTE 40 Hrs/WK = 1 FTE
# of Openings 1
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APPLICATION PROCESS  -   Please submit a cover letter and resume for this position when applying.

AT YOUTHCARE: YouthCare envisions a community where no young person experiences homelessness, all young people have the opportunity to thrive, and the systems that oppress them are dismantled. YouthCare serves young people of many racial and ethnic backgrounds, abilities, sexual orientations, gender identities, and religious beliefs, and we seek a workforce that reflects that diversity.

ABOUT YOUTHCARE: YouthCare works to end youth homelessness and to ensure that young people are valued for who they are and empowered to achieve their potential. Founded in 1974, YouthCare was one of the first programs to serve runaway and homeless youth on the West Coast. The goal was to help young people find safety today and build a future for tomorrow. Over four decades, we’ve defined best practices and developed programs that are a national standard for excellence. Using a youth-centered approach, we ensure that young people experiencing homelessness ages 12-24 have the hope, skills, and confidence to gain long-term stability.

POSITION SUMMARY: Under the supervision of the Program Manager – Over-18 Housing Services , the Permanent Housing Coordinator supports low-income young people who are enrolled in the Home of Hope-Bridge program and Rapid Rehousing case management to secure permanent housing in the community. This position builds and maintains positive relationships with local landlords and property managers in King County. This position is responsible for being a resource and supports for the program case managers to help participants secure and maintain permanent housing. This position requires a high degree of flexibility in responding to emergent needs of young people in crisis as well as good organizational and documentation skills.

The Permanent Housing Coordinator will be based out of a YouthCare program site and will be expected to travel throughout King County to meet young people where they are. Additionally, the Housing Coordinator may be required to occasionally attend meetings at other YouthCare programs and facilities to publicize the HOH-Bridge Rapid Re-Housing Program and to recruit potential new participants.

ESSENTIAL RESPONSIBILITIES:

  • Seeks out connections and cultivates partnerships with landlords, property managers, and community partners interested in supporting program participant secure safe, affordable housing in King County.
  • Supports program in ensuring high-quality service delivery, contract compliance and outcome achievement; must understand contract/grant terms and conditions.
  • Work with the program case managers and collaboratively with landlords to recruit new units, to troubleshoot issues with clients as they arise, and to sustain and grow partnerships.
  • Researches best practices in field; creates and maintains specialized resource library.
  • Teams effectively and collaboratively with YouthCare staff and/or community partners to plan and facilitate activities. May coordinate delivery of housing workshops.
  • Engage participants through strengths-based and harm reduction approaches to provide a high quality of care that is flexible and responsive to each person’s unique needs and preferences
  • Provides specialized services and support to young adults in achieving their goals toward securing permanent housing and living independently.
  • Provide crisis intervention and crisis counseling to program participants as needed.
  • Complete and submit all documentation in a timely manner.
  • Complete reports and maintain records as assigned. Ensure all client-related data is both current and accurate in client files, required reports, and Youth Care’s Evaluation System ( YES ).
  • Attend Monthly Rapid Rehousing Learning Circle Meetings.

This job description is not intended to cover every aspect of your job at YouthCare. We are a team that works together to meet the needs of our clients and every member of the team is expected to pitch in and help even beyond the specific responsibilities listed in this description.

MINIMUM REQUIREMENTS:          

  • 1 or more years of case management experience.
  • 1 or more years working with landlords and community partners in any capacity.
  • Firm understanding of Landlord and Tenant laws
  • 1 or more years working with young people experiencing homelessness.
  • Experience working in crisis situations and de-escalation techniques.
  • Understanding of issues affecting young people experiencing homelessness ; knowledge of age-appropriate resources.
  • Access to a personal vehicle and a willingness to transport young people in your personal vehicle. Possession of required liability insurance to transport young people in your personal vehicle.
  • High School Diploma or GED.
  • Experience and credentials must comply with program contract requirements

PREFERRED REQUIREMENTS:

  • 2 or more years of case management experience.
  • Experience placing and supporting young people in rental market permanent housing, liaising with landlords, developing landlords and housing resources.
  • Bachelor’s Degree in Social Work or related field and/or experience may be substituted for education on a year for year basis.
  • Previous education or training in the areas of social work, youth development, anti-oppression, chemical dependency, and root causes of poverty and social justice issues.

CONDITIONS OF EMPLOYMENT:

  • Valid state identification or passport.
  • Current TB Test.
  • Food Handler’s Card.
  • Successful completion of pre-service training as required by contracting agency. Training will include: New Employee Training, Cultural Proficiency training, CPR/First Aid and HIV/AIDS training, CSEC and Right Response training, Defensive Driving and 15-Passenger Van training.
  • Must possess a valid WA State Driver’s License and have the ability to drive.
  • When driving YouthCare vehicles, you must possess a valid WA State Driver’s License; meet minimum safe driver criteria established by the agency and our insurance company.
  • Computer software skills including Windows, Microsoft outlook, Microsoft Word.
  • Initiative, creativity, reliability, flexibility, thoroughness.
  • Strong verbal and written communication skills with good quality spelling, grammar and punctuation.
  • High integrity when dealing with a broad array of cultures and restricted and/or confidential information.
  • Ability to deal therapeutically with behavioral and emotional problems presented by young people and understanding of emotionally, physically and sexually abused young people.
  • Ability to coordinate overall program functioning.
  • Ability to accurately maintain and produce files, records, logs and reports.
  • Ability to maintain professional boundaries with clients while building trust and respect.
  • Ability to verbally and physically respond to an aggressive person in ways that de-escalate, establish and maintain staff and young peoples’ safety.
  • May be required to assume responsibilities or duties within the agency not specifically delineated in this job description for short periods of time or on an infrequent basis.
  • Commitment to YouthCare’s initiative to build cultural proficiency across the agency. Acceptance of a variety of lifestyles, behaviors, and cultural and spiritual practices.

PHYSICAL REQUIREMENTS:

Ability to perform range of physical motions, exerting up to 50 pounds. Lifting and carrying up to 50 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; running for brief periods of time; and go up and down stairs.

BENEFITS: YouthCare provides a competitive benefits package to full time employees including medical, dental, vision, long-term disability, short-term disability, life insurance, 401(k), vacation, paid holidays, and sick leave after successful completion of the 90-day Introductory Period.

EQUAL OPPORTUNITY EMPLOYMENT: YouthCare is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. People of Color and Members of the LGBTQ community are strongly encouraged to apply.

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