As a Taleo Solutions Architect, you are the key project manager and advisor for Taleo Business Edition consulting engagements with RecruitingDash clients. As such, you will be responsible for delivering against all commitments as detailed in the customer-specific statement of work, all while driving the ultimate success of the client. Our Consultants routinely manage multiple concurrent engagements with different customers with the average project spanning multiple months. You will build long term relationships with RecruitingDash clients delivering the most efficient, effective and creative solutions to RecruitingDash clients.
What You Will Do...
Help customers get the most value from the Taleo Business Edition system – through a well-executed implementation or thoughtful reconfigurations to existing systems.
Develop and drive project plans to meet the objectives of the engagement.
Efficiently and effectively reconfigure Taleo Business Edition to reflect customer authorized changes and a best-practice setup of Taleo.
Effectively communicate with customers via phone, email, and webex in order to complete additional discovery or clarification required to optimize Taleo; you will evaluate communication options and choose the more efficient option to resolve issues.
Identify and recommend further opportunities for client process improvement.
You may provide end-user training on best practices and correct Taleo utilization via the web or phone.
Effectively plan and prioritize work across multiple clients to complete required deliverables on time and efficiently.
Manage all aspects of the QA process with clients; assist with identifying data discrepancies and / or other potential problem areas related to data integrity.
General knowledge of Microsoft Excel, Microsoft Word, and other desktop applications will be required to do this job.
Effectively evaluate and respond to customer service inquiries and questions via email or phone, conducting self-driven research as required to uncover the optimal recommendations for our customers.
Continually learn best practices, enhancements, and new-release information for the Taleo products supported.
Most work will be done remotely, but some travel may be required from time to time.
What We're Looking For...
Smart people, who have a penchant for learning something every day.
A self-motivated results-driven go-getter that works hard.
Demonstrated success at a top college with an undergraduate degree.
Highly effective communication skills are required to interface with high-level clients.
Excellent presentation skills.
Experience with process and change management.
Highly organized with strong project management skills.
Previous knowledge of recruitment, HR, Performance Management or Taleo Business Edition is preferred.
Flexibility - we go the extra mile for our customers, who are located all over the world (at times it may not be a 9 to 5 job).
What Will Grab Our Attention...
College degree from a top tier school is strongly preferred.
Initiative - we will give you as much responsibility as you can handle.
Problem solving & practical thinking - every customer and technology system is unique, and we often have to get creative to craft the right solution to a particular problem.
Attention to detail.
Strong writing and grammar skills.
Strong project management skills.
Self-direction - we all work hard to get stuff done and be efficient without micro-management.
Planning & organizing skills galore.
Personal learning - "Never make the same mistake twice..."
Customer focus - you gain personal satisfaction from turning customers into raving fans.
Great judgment & common sense - you make the right call at the right time.
Calm under pressure - we are growing fast - at times it can be crazy.
Drive for results - you love to deliver, on time, even when it's tough.
Working at RecruitingDash...
RecruitingDash is one of the most innovative and fast-growing recruiting technology companies in the industry. Get ready to learn, build, teach and grow from anywhere in the world with the Dashers where teamwork creates value beyond the sum of our parts.
RecruitingDash is a completely remote company – work out of your home, a hotel...anywhere you have internet and a phone!
We seek to continually simply and improve processes, procedures and activities.
We always deliver the best solution.
We treat everyone with respect and dignity at all times.