Position Description

Government and IGO Engagement Director
Primary Location Los Angeles
Possible Hiring Locations Los Angeles
Department 0410 - Government & IGOs Engagement
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Job Summary
The Government and IGO’s Engagement Director’s role will be to support the mission and activities of the Government and IGO Engagement function (GE), primarily through supporting the SVP for Government and IGO Engagement to:
  • Performs research, assessment, analytic, educational and outreach related duties. Coordinate and manage the administrative and operational work of the VPs for GE.
  • Perform research on GE priorities, assessment of engagement initiatives, cross functional liaison representation, constituency stakeholder relations and engagement and educational initiative design and function.
  • Act as GE liaison to the various ICANN Org operational processes, reviews and structures as assigned.
  • Undertake integrative administrative analysis of contact, policy, budget and other topical information generated by GE.
  • Represent the GE function externally as requested.
Key Responsibilities & Duties:
Provide managerial support for the SVP GE in the following ways:
  • Provide written and oral summaries of meetings that are accurate, succinct and timely, and which summarize the meeting’s content, points of view, currently made decisions, and decisions to be made in the future, with timelines and responsibilities for each committee member etc.
  • Maintain consistent and timely information flow from GE colleagues in Geneva, Brussels and New York, and with regional Global Stakeholder Engagement (GSE) vice presidents.
  • Integrate and analyze administrative data and policy reports from GE field teams and professional services providers as required.
  • Follow issues that relate to the GE mission from media and other sources as needed.
  • Draft presentations, reports, papers, briefing memos, and talking points as assigned. Prepare timely final versions of these products.
  • Assist with budget processes and allocation of organizational resources.
  • Design and implement research and conduct assessments of GE and IGO initiatives with ICANN stakeholders in Government and IGO relations arena.
  • Under supervision of the SVP coordinate GE function processes, initiatives and mechanisms to deliver on function and ICANN priorities.
  • Manage deadlines and reporting calendar requirements as set by the ICANN Org processes including coordinate and integrate work and provide review of work of assigned to staff.
  • Closely follow general ICANN and GE specific interests and issues through reports and data from GE and GSE field teams and analysts reports and from these sources have the ability to analyze cumulative research reports etc. as needed.
  • Staff SVP GE in meetings, conferences, committees etc. with external constituents.  This includes producing briefing materials. Work effectively with other GE and ICANN staff in producing such material.
  • Engage in ICANN’s multi-stakeholder processes with sophistication and commitment.
  • Support SVP and Government and IGO function in fulfilling her assigned goals and objectives.
  • Other duties as assigned or requested.
Required Knowledge, Skills, and Abilities (KSAs):
  • Demonstrated research experience including ability to synthesize diverse material and present accurate succinct findings.
  • Knowledge of the Internet and Domain Name System required.
  • Knowledge of interactive media tools and techniques preferred.
  • Ability to multi-task and to work independently.
  • Ability to solve complex issues in an ambiguous environment.
  • Ability to work collaboratively to achieve excellent results with subordinates, peers, and superiors.
  • Demonstrated ability in dealing with sensitive material with discretion.
  • Demonstrated ability and experience to support the SVP GE in written and oral presentations for internal ICANN committees, Board, working groups, and similar external groups. This includes outstanding skills in writing succinct position papers, providing SVP GE with back up materials in a variety of formats including proven ability to prepare briefing materials, analyses, activity reports, presentations, research reports, meeting summaries, committee minutes, etc.
  • Excellent oral reporting skills as an adjunct to written reports.
  • Excellent knowledge of GE’s missions and goals within ICANN’s missions and goals, with a plan to improve that knowledge at the start of the position.  This begins with understanding the dispersed structure of GE in Los Angeles, New York, Geneva, and Brussels, and the organizational and policy needs accompanying this structure.  Plan for overcoming any deficit in this knowledge.
  • Demonstrated excellent ability to integrate SWOT analyses, and other managerial information techniques.
  • Excellent ability to coordinate day-to-day activities of distributed networked team.
  • Well-developed geo-political judgment.
  • Well-developed organizational judgment.
  • Demonstrated excellence and ability to manage complex administrative and policy information tracking systems in a distributed workplace.
  • Demonstrated excellence and ability to engage in ICANN’s multi-stakeholder processes with sophistication and commitment.
  • Demonstrated excellence and ability to work successfully in a diverse, multi-cultural and multi-national workplace across a dispersed setting.
  • Strong computer skills including MS Office, Google docs, Salesforce and a willingness to learn applications and systems as required.
Education and Experience Requirements:
  • A degree in international relations, policy, law, international business and/or an appropriate technical qualification required.
  • Prior experience in dealing with governments or IGOs is preferred.
  • Minimum 12 years working in an international legal, governmental and/or multi-stakeholder environment and demonstrated experience in the international arena.
  • Minimum 8 years related international legal or government relations experience.
  • Minimum 5 years’ experience managing complex information and policy systems at a senior level.
  • Prior international experience strongly preferred.
  • Fluency in English required with a second UN language strongly preferred.
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