Position Description

Global Human Resources Business Partner
Primary Location Los Angeles
Possible Hiring Locations Los Angeles
Department 1010 - Global Human Resources
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Job Summary

The Global HR Business Partner (HRBP) functions as an HR generalist to provide consultative advice and strategic thought partnership to leadership, support and champion issues for staff, and facilitates organizational effectiveness initiatives in line with the overall purpose and mission of ICANN.

The HRBP, in partnership with the global HR team, provides solutions in areas including, but not limited to talent and performance management, career planning, development & coaching, workforce planning, employee relations, policy interpretation, process improvement, and communication and change management.

Key Responsibilities & Duties:

  • Act as the key HR point of contact for assigned functional groups by building and sustaining strong relationships with them to develop first-hand knowledge of their organization as well as their short and long-term business goals and objectives.
  • Responsible for aligning business objectives with employees and management in designated functional groups.
  • Serve as an employee champion and culture agent.
  • Assist with the analysis, development, and implementation of integrated HR solutions that support assigned functional groups strategic objectives and operating plan.
  • Lead the day to day performance management guidance to staff and line management (coaching, counseling and career development) and lead the performance management process within client groups.
  • Ensure legal compliance in line with federal, state or local country legal requirements.
  • Act as a generalist on all areas of Human Resources support and act as a liaison between assigned functional groups and the HR team.
  • Ensure all aspects of people management for assigned client groups are aligned with ICANN’s organizational objectives and mission.
  • Diagnose organizational health challenges, provide coaching and design as well as facilitate organization interventions that enhance leadership/team/staff and organizational effectiveness.
  • Exhibit strong team leadership and project management skills to enable agreed upon solutions to be successfully designed and implemented in collaboration with cross-functional resources e.g. Finance, Legal to drive solution-based responses to client needs.
  • Manage relationships with vendors who may provide support for initiatives within assigned client groups including interfacing with executive coaches, external facilitators or assessment vendors to ensure that clients are receiving the effective and competitively priced services.
  • Other duties as assigned or requested.

Required Knowledge, Skills, and Abilities (KSAs):

  • Proven exceptional relationship building and communication skills across all levels from staff to senior leadership.
  • Demonstrated ability to drive change and influence the adoption of new ideas.
  • Strong project planning, project management, project integration skills and vendor relationship management skills.
  • Able to think strategically and analytically and able to act autonomously to make sound, data-based and legally grounded business decisions.
  • Ability to thrive in a dynamic environment where work can be non-routine and complex.
  • Excellent consulting, coaching and influencing skills.
  • Very strong communication skills (written and oral) are essential.
  • Ability to establish trust and rapport with key stakeholders, identify root cause analysis, and develop sustainable solutions.
  • Proven exceptional group facilitation skills.
  • Ability to work across domestic and international geographic locations.
  • Able to design team and organization effectiveness interventions that address identified business needs.
  • Strong desire for understanding how ICANN and the related world of the internet works.
  • Demonstrates high level of integrity and ethical behavior.

Education and Experience Requirements:

  • Advanced degree (preferred) in HR, organizational development, psychology, sociology, business administration, education, or related area.
  • Recognized HR certification desirable.
  • 8 years of experience as an HR generalist/manager/business partner, having supported Information Technology and Engineering.
  • Deep knowledge of core HR practices and procedures including compensation practices, organizational diagnosis, employee relations, diversity and performance management.
  • Must be experienced in US federal and state employment laws; global experience highly desirable.
  • Prior experience working for an international organization would be strongly preferred.
  • Fluent written and spoken in English is required; at least one additional language at business competency level is strongly desired.


  • Willingness and ability to travel occasionally both domestically and internationally.





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