Careers at Animal Humane Society

Position Description

Boarding Lead - Now Boarding (Full-time)
Location Minneapolis
Experience Level
Employment Type Full time
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Now Boarding Pets

Job Purpose:   You are a confident leader who has strong communication and multi-tasking skills. You lead by example and are a point person in resolving problems and communicating with clients.

Schedule: The schedule you will be working, will be from Sunday to Thursday, and some holidays are expected.

There are two schedule expectations:

  • Initial training 9am-4pm (1-3 weeks)
  • Additional training and on-going shift requirements: 5:30am-2pm and 1:30pm-10pm

What you will be doing:

Recordkeeping – Document information collected from staff

Organization – Plan and manage daily services for animals

Maintenance – Clean up after animal accidents using a variety of cleaning chemicals

Support- Ensure safe handling of animals; Assist staff when needed

Communication- Articulate detailed reports to staff and owners

Leadership- Enforcing protocols; providing education for trainees and staff

Culture - Foster an open and inclusive work environment by modeling Now Boarding (NB) Behaviors and values, consistent with the vision and mission of the organization. Maintain a safe work environment by following NB protocols and policies. Work with NB team members in a positive and effective way to advance the mission of NB.

Other duties as assigned

What we are looking for:

Physical & Emotional Capabilities – Must be able to handle the physical and emotional aspect of work in an animal boarding environment, including lifting up to 50 pounds.

Schedule - Regular, predictable attendance, punctuality, and availability to work during operations hours as defined by management with the flexibility to work mornings, evenings, weekends, and holidays.

Adaptability - Ability to work in a professional and positive manner with high attention to detail in a variety of situations.

Communication - Excellent interpersonal and communication skills, must have ability to work as a member of the team and partner collaboratively with external and internal customers and departments.

Computer Skills- Must be able to use software on tablets/computers

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