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Enrollment Processor

Location: Pasco, WA
Department: CD - Admissions
Employment duration: full_time
# of openings: 1


Position Description

The Enrollment Processor (EP) is part of the Admissions team. The primary focus of this position is to explain all funding sources available to a prospective student and ensure all necessary documentation is complete and submitted to the Student Finance department for each enrolled student. The Enrollment Processor conducts effective appointments that provide clear and concise information to prospective students and their families.  This position reports directly to the Senior Enrollment Processor (SEP). .

The Enrollment Processor does not make financial aid awards or approve tuition funding plans; the Enrollment Processor submits documents to the Student Finance Department who has final decision-making authority in the approval of any financial plan and all funding, regardless of source. All financial aid is packaged and disbursed by the Student Finance Department under the supervision of the Vice President of Student Finance and Compliance.


  • Meet with prospective students through video, face-to-face, or by phone to explain all available funding programs and requirements and present funding eligibility for Federal Title IV funds and alternative resources
  • Collect all required documentation to complete initial financial aid process with prospective student and assist in securing adequate funding sources to cover all educational expenses
  • Provide entrance counseling to prospective students to encourage responsible debt management and ensure regulatory compliance
  • Support, encourage, and assist with timely student payments
  • Adhere to regulations as set forth by governing agencies and institutional policies
  • Collect and process necessary paperwork required for the Student Finance Department to approve the plan and package prospective students
  • Meet or exceed established deadlines for submission of all collected paperwork to the Student Finance Department
  • Guide students to the appropriate department when issues such as dropping courses or withdrawing from the College arise
  • Assist with VA certification and audits when required
  • Document all enrolling activities in CampusNexus
  • Other duties as assigned


  • Associates degree preferred
  • Customer service experience required
  • Strong interpersonal, communication, and computer skills preferred
  • Detail oriented and well-organized
  • Positive attitude
  • Ability to work in a fast-paced environment
  • Working knowledge of sales center techniques, technologies, tools, and resources
  • Proficient computer skills in Word, Excel, database software and use of Internet
  • Required to be a punctual, responsible, ethical team player, capable of working independently
  • Varied shifts Monday - Thusday 8:00AM-8:00PM, Friday 8:00AM-5:00PM  and Saturday when needed


  • Hourly Non-Exempt position
  • Hourly Hiring Wage: $17.00/hr


We are committed to diversity. Charter College is an Equal Opportunity Employer.


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