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Admissions Coordinator

Location: Salt Lake City, UT
Department: CD - Admissions
Employment duration: full_time
# of openings: 2

Description

 

POSITION DESCRIPTION

The Admissions Coordinator (AC) is responsible for being the first point of contact for multiple types of prospective student inquiries received by the college which include telephone, direct mail, and Internet.  The AC assists in all aspects of the process by prospecting, cultivating, setting appointments and managing leads in our database system. You will obtain critical information about prospective student leads where you will determine if they are a good fit for our college and schedule appointments for our Admissions Representative team.

The ideal candidate will be passionate about this achievement, draw energy from working with people and taking ownership of the sales process to maximum effectiveness. This person will have the drive and tenacity to achieve or exceed productivity and appointment setting goals, while effectively assisting prospective students with their inquiries to attend and graduate with us.

We look for extraordinary people who want to excel in an organization that has a life changing impact on our customers.

This position reports to the the Director of Admissions (DOA).

 

DUTIES AND RESPONSIBILITIES

 

The Admissions Coordinator will be responsible, but not limited to, the duties and tasks listed below:

  • Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions
  • Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company
  • Follow Admissions Code of Conduct
  • Participate in all orientations if at a campus
  • Conduct high call volume of outbound calls (80% to 85% of your time) in fast-paced environment
  • Listen and create rapport to identify opportunities for prospective students’ education and career development
  • Use established phone scripts for both inbound and outbound calls
  • Schedule admission interview call appointments
  • Enter all tasks and notes into CampusVue daily
  • Check and respond to all emails
  • Post all appointments on Outlook Calendar
  • Attend all Admissions and staff meetings
  • Complete required quota of inbound and outbound calls daily
  • Schedule required quota of appointments daily
  • Generate required quota of personally generated leads
  • Maintain clean and professional work area
  • Dress professionally as outlined in Employee manual
  • Other duties as assigned

 

JOB QUALIFICATIONS AND SKILLS

 

  • Bachelor degree preferred 

  • Previous experience with a large volume of inbound/outbound calls daily

  • Excellent phone etiquette

  • Problem solving and critical thinking skills

  • Experience working in a cross-functional team environment

  • Ability to multi-task, prioritize duties

  • Exhibit excellent communication skills both written and verbal

  • Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources

  • Proficient computer skills in Word, Excel, database software and use of Internet

  • Required to be punctual, responsible, ethical and a team player

  • Varied shifts Monday - Friday - 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM Saturday - 8:00AM-5:00PM

 

COMPENSATION

  • Non-Exempt - hourly position
  • Hourly Hiring Wage: $21.63

 

 

We are committed to diversity. Charter College is an Equal Opportunity Employer.

 





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