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Campus Administrative Assistant

Location: Fife, WA
Department: PE - Admissions
Employment duration: full_time
# of openings: 1

Description

 

Position Description

 

The Campus Administrative Assistant must be knowledgeable of basic administrative duties and handling customers effectively and efficiently on the phone and in person. The Campus Administrative Assistant has a great deal of interaction with customers and staff, and should have the ability to multi-task, prioritize duties and exhibit excellent communication skills both written and verbal.  This role deals with a high volume of activity due to being housed at our larger campuses.

The Campus Administrative Assistant at this location reports directly to the Campus President.

DUTIES AND RESPONSIBILITIES

The Campus Administrative Assistant will also be responsible for, but not limited to, the duties and tasks listed below:

  • Answer main phone lines, route calls and messages accordingly, set-up video calls for students looking for services being provided outside the campus
  • Greet all customers in friendly manner
  • Keep reception area neat and stocked with information
  • Manage staff Outlook calendars by tracking the status of incoming appointments, as well as managing the calendars for the campus Lync rooms
  • Follow all procedures as outlined in department manuals and posted directives
  • Post and send mail daily, as needed
  • Accept and post student payments
  • Check inventory for print materials, and office supplies weekly.  Replenish as needed
  • Request all orders (office supplies, SWAG, scrubs, etc) through Sourcing and Procurement, as well as inventory all incoming orders
  • Keep copy/supply room organized, neat and stocked
  • Track and audit all leads ensuring proper assignment and follow up
  • Helps coordinate and complete all pre-orientation duties including but not limited to:  orientation packets, sign-in sheets, name tags, food, room set-up, and clean up
  • Pull and log all test scores for the SLE entrance exam
  • Adhere strictly to accrediting agency and U.S. Department of Education guidelines
  • Address and route student concerns to appropriate support staff or manager for resolution
  • Provides ongoing communication and support to Campus President, and Admissions Support Manager
  • Participate in campus events
  • Keep video rooms stocked with necessary marketing material, and prepped for use
  • Provide sit updates to required personnel daily during start week
  • Update CVue records accurately  and in a timely manner as well as uploading pertinent documentation needed for Admissions and campus
  • Other duties as assigned by Campus President

JOB QUALIFICATIONS AND SKILLS

  • 2 years of experience in customer service, administrative support
  • Some college or degree preferred
  • Data entry and report writing experience required
  • Proficient computer skills in Word, Excel, Outlook, database software and use of Internet
  • Dynamic, punctual, responsible, ethical and a team player
  • Full-time, 40 hour work week. Varied shifts

                                               

COMPENSATION

  • Non-Exempt - hourly position
  • $16.00-19.60/hr
  • Compensation dependent on experience, knowledge and education level

 

 We are committed to diversity. Charter College is an Equal Opportunity Employer. (EOE)





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