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Financial Aid Coordinator

Location: Reno, NV
Department: PE - Financial Aid
Employment duration: full_time
# of openings: 1





The Financial Aid Coordinator reports to the Senior Financial Aid Coordinator and is primarily responsible for auditing student files, packaging student aid, and providing support to the campuses to ensure seamless financial aid processing for students.




  • Provide support, clarification, and resolution to the campuses to ensure consistent application of company policies and procedures
  • Review and process Financial Aid documentation in a multi system enviorment for incoming and continuing students
  • Review ISIR information to ensure accurate resolution of issues affecting student eligibility (c-codes, conflicting information, and verification requirements when applicable) and manage all data changes
  • Collaborate with the campus staff to ensure collection of required student/parent information to complete the verification/packaging process, timely and accurately
  • Review and process professional judgement for appeals and special circumstances, as necessary
  • Package Federal Financial Aid in accordance with all policies and regulations
  • Maintain current knowledge of Federal Financial Aid and other applicable regulations by attending conferences and/or online training opportunities and reviewing regulatory changes to assist in evaluating changes/assessing impact to the company and implementing appropriate policy or procedural changes to ensure compliance
  • Provide campus staff with guidance and support in understanding the requirements in areas of data collection, eligibility, verification processing and more
  • Assist in preparation for and completion of annual federal financial aid audits
  • Other duties as assigned




Education & Experience:

  • Associate Degree in Finance, Accounting, or related field preferred or the equivalent combination of education and experience
  • Previous student financial aid experience preferred
  • Experienced in Microsoft Office software applications
  • Related industry experience in federal financial aid preferred
  • Experience with CampusNexus student management software preferred



Skills & Abilities:

  • Ideal characteristics include positive attitude, proactive approach, and forward thinking
  • Strong technical skills and affinity for learning new technology
  • Driven, dedicated and hard-working with “can-do” attitude
  • Effective communication and people skills
  • Detail oriented with excellent follow up skills
  • Refined problem-solving and critical thinking skills required
  • Excellent Customer service skills required
  • Ability to work independently and in team environment
  • Ability to prioritize work in a fast paced environment and successfully manage a process with many moving parts



  • Hourly – Non exempt position
  • $18.00/hr. – $22.05/hr 
  • Compensation based on experience and qualification


This position is located out of our Corporate office in Reno, NV.


We are committed to diversity. Charter College and Prospect Education LLC are Equal Opportunity Employers.

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