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Account Manager

Location: Portland, OR
Job Code: 307
# of Openings: 1



Account Manager  

AllMed Healthcare Management provides technology-based medical review outsourcing services to health insurance payers that improve the quality and integrity of healthcare.  Our business has grown steadily, and our clients include many of the nation’s premier insurance carriers, TPAs, medical management organizations, hospitals and ASCs.  We have averaged 25% per annum growth over the past 10 years and are a recognized national leader in our market. 


We are seeking a highly motivated and organized sales professional with proven skills, who is experienced in acquiring new accounts and winning incremental business in a highly competitive environment. The Account Manager works with Account Executives to grow revenues in their territories, ensuring excellent customer satisfaction while identifying and developing new revenue opportunities, through intelligence gathering, referral generation, cross-selling and up-selling.  The Account Manager also provides escalated troubleshooting and problem-solving support to clients on quality issues, working with AllMed’s Clinical Operations team.  Account Managers track and report customer incidents, maintain an organizational culture of outstanding service, and act as the client-voice within AllMed.  Account Managers maintain and record all client interactions in Salesforce, while continuously updating client contact information and records.  A strong motivation and discipline to achieve weekly metrics is a must.  This position is located at our office in downtown Portland, OR.


Required Skills

  • Strong sales methodology experience (SPIN, Solution, Consultative, etc.)
  • High energy and motivation for prospecting, qualifying, developing and closing new accounts
  • A strong aptitude for building and maintaining quality relationships with VPs, Directors and Managers, within existing accounts
  • Excellent customer service, troubleshooting and solution development skills, including collaboration with cross-functional teams
  • Excellent teamwork and the ability to work in a fast-paced environment
  • Target appropriate prospects, set appointments, make effective qualifying sales calls, creating new opportunities  
  • Manages sales cycle and pipeline to close new business in all service categories offered
  • Uses solution selling methods to engage prospects at the strategic/business level, to understand organizational drivers, needs and key qualifiers
  • Gathers client requirements and develops proposals, including pricing and terms.
  • Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities through proactive, outbound voice and email communications
  • Develop a trusted advisor relationship with key accounts, case submitters and supervisors
  • Identify and develop incremental business from current clients within territory, through referrals, cross-selling and up-selling
  • Possess in-depth product knowledge and be able to conduct demos and relay objection handling
  • Prepare professional, complete, concise and accurate reports, proposals, and other documentation as required for executive-level presentations
  • Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers
  • Keeps management informed by documenting activity in Salesforce
  • Prepares sales activity reports and forecasts, and provides management with ongoing updates on new account opportunities
  • Monitors competition by gathering current marketplace information on products, new products, and pricing

Minimum Qualifications

  • 2-4 years of insides sales, customer service and account coordination experience
  • A demonstrated track record in achieving prospecting and revenue targets
  • Strong customer service orientation and teamwork ethic
  • A high degree of professionalism in written and verbal communications
  • Strong problem solving, troubleshooting, analytical and reporting skills
  • Willingness to ask questions, take initiative to streamline office procedures and practices
  • Computer literacy with demonstrated proficiency in MS Office and browser-based workflow applications
  • Knowledge and understanding of healthcare industry, terminology and standards
  • A 4-year university degree or equivalent


Preferred Qualifications

  • A strong knowledge of the healthcare industry is a plus, but not required
  • Salesforce.com and PowerDialer experience a plus


AllMed’s competitive benefits program includes comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family.


AllMed provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, AllMed complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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(800) 400-9916
111 SW Fifth Ave., Suite 1400, Portland, OR 97204
AllMed Healthcare Management, Inc. All rights reserved.

AllMed is an independent review organization with a panel of 400 physician peer reviewers who are licensed, board-certified and in active practice, covering more than 80 ABMS specialties and sub-specialties. AllMed offers medical, copy-editing and customer resources that enable clients to improve quality of care and patient safety.