Position Description

Business Analyst
Location Rockville, MD
Job Code 1406
# of Openings 2
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ZAI has an immediate need for a Business Analyst for our project in Rockville, MD. The Business Analyst will perform project tasks independently and may direct the efforts of others, including:


  • Participating and leading the development of deliverable content that meets the needs of the client and contract.
  • Analyzing and optimizing business processes in support of overall business operations and implementing new technology, usage, and adoption.
  • Anticipating client needs and formulate solutions to client issues.
  • Reviewing deliverables for accuracy and quality.
  • Helping clients to transition from current technologies and systems to new ones
  • The successful candidate will have:
  • 2+ years of experience with consulting or the client industry
  • Experience in working independently with minimal guidance and exercising mature judgment
  • Experience with prioritizing the workload effectively to meet deadlines and work objectives
  • Experience with business process automation or an equivalent technology, analyzing current state processes, including performing in-depth analysis of each activity in the current as-is state to identify pain points, bottlenecks, and opportunities for updates, improvement, and re-engineering
  • Experience with executing workshops to review business process maps, and identifying opportunities for process re-engineering and automation
  • Ability to write clearly, succinctly, and in a manner, that appeals to a wide audience
  • Ability to use process and productivity metrics to support the development and coordination of a key regulatory, and review information management structure, including development of stewardship to ensure information integrity, quality, and consistency
  • Ability to comprehend and document business requirements, functional requirements, and system touch-points, including management-driven requirements, reporting and dashboard requirements, and workflow requirements for business processes
  • Ability to obtain a security clearance
  • BA or BS degree

Additional Qualifications:

  • Experience in working with Lean Six Sigma a plus
  • 2+ years of experience with business process modeling tools
  • 2+ years of experience with business process reengineering
  • Possession of excellent problem-solving and troubleshooting skills


ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity) , national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veterans status or any other legally protected status.

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