Position Description

Human Resources Business Partner
Location San Antonio, TX
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POSITION: Human Resources Business Partner

DEPARTMENT: Human Resources & Organizational Development

REPORTING SUPERVISOR: Director, Employee Relations


FLSA: Exempt


TRAVEL REQUIREMENTS: Up to 15% Overnight Travel Required within U.S.

SCHEDULE: Standard business hours



 Our HR team is comprised of experts in employee relations, organizational development, payroll, benefits, wellness programming and talent acquisition. As a team, we strive to advocate for our employees, support leadership, create and maintain policies and procedures, and foster communication.  We know our business, we understand how our people contribute to it and we work hard to make this a great place to work.  Our team is smart, collaborative and caring, and we provide excellent service to employees and leadership.



The HR Business Partner (HRBP) aligns business objectives with employees and management in designated business units.  The HRBP serves as a consultant to management on Human Resources related issues.    This individual is responsible for assessing and anticipating HR-related needs and proactively seeking to develop integrated solutions.  The HRBP formulates partnerships across the HR function to deliver value added service to management and employees that reflect the business objectives of the organization by way of risk and legal compliance, employee relations, performance management, training, compensation, talent strategy and departmental organizational development.



  • Manage and resolve complex employee relations issues, including conducting effective, thorough and objective investigations
  • Partner with management and HR team members to develop solutions, policies, and procedures as needed
  • Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance in partnership with legal counsel
  • Provide day-to-day performance management guidance to management including coaching, counseling, career development and disciplinary actions
  • Work closely with management and employees to improve work relationships, build morale, increase productivity and retention
  • Provide policy enforcement, guidance and interpretation
  • Provide guidance and input on business unit restructures, workforce planning and succession planning
  • Partner with talent acquisition team and management for recruiting and onboarding programs
  • Identify training needs for business units and individual coaching needs and participate in evaluation and monitoring of success of training programs
  • Support and participate in the accountability review and performance management process
  • Other duties as assigned



Education: Bachelor's degree preferred or equivalent experience

Certification(s):  SPHR or PHR  is preferred


  • Minimum of 5 years of relevant HR experience
  • Minimum of 3 years of experience managing complex employee relations issues


  • Knowledge of general human resources disciplines including employee relations, diversity, performance management, federal and state respective employment laws, payroll and benefits, recruitment and organizational development
  • Knowledge of Microsoft Office Suite (Outlook, Excel and Word)

Personal Attributes

  • Conflict management skills
  • Results oriented
  • Trustworthy and able to handle confidential information
  • Time management skills
  • Approachable
  • Ability to maintain composure in a stressful environment
  • Ability to deal with ambiguity
  • Communication skills


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