About Whitman-Walker Health
At Whitman-Walker, our commitment to “Community, Caring and Quality” really shines through! Our mission is to be the highest quality, culturally competent community health center serving greater Washington’s diverse urban community, including individuals who face barriers to accessing care, and with a special expertise in LGBT and HIV care. We offer a full line of healthcare services including: (1) comprehensive outpatient offerings for medical and dental healthcare; (2) an on-site Pharmacy; (3) legal support in the areas of access to health care, public benefits and private insurance, discrimination and workplace rights, immigration, transgender rights and others; (4) behavioral healthcare provided through individual and group therapy; and (5) confidential and anonymous HIV testing and counseling services.
Coordinates the administration and implementation of research programs at the health center, working directly with study participants, supporting clinicians and investigators and ensuring that study protocols are strictly followed. Identifies community members and health center patients for studies, coordinates enrollment efforts, works closely with study participants to ensure adherence to protocols and to monitor safety, collects specimens and data. Works with a great degree of autonomy to advance the research program at Whitman- Walker Health.
Primary Essential Duties
• Works with investigators and department leadership to coordinate recruitment and enrollment of new clients into the various trial programs at Whitman-Walker, conducts review of complex medical records, provides informed consent, interviews study participants, explains study procedures in detail, and coordinates team efforts to complete study visits.
• Uses knowledge of clinical research regulatory standards and study-specific protocols to identify and report compliance issues in a timely manner.
• Maintains close contact with study participants to support adherence to study protocols and retention.
• Performs quality checks and quality assurance activities to ensure highest quality data are reported in studies.
• Demonstrates thorough knowledge of protocols in order to support patient safety and investigator oversight.
• Liaises with regulatory and operations staff, nursing staff, clinicians, and investigators through every stage of trials at the health center
• Works with the research team, Contract Research Organizations, Institutional Review Boards, and Sponsors to make sure studies are monitored and investigators are aware of study operations
• Leads team efforts to make sure high volume clinics are adequately staffed
• Generates reports on monthly and annual activities, as well as enrollment and retention progress Makes referrals for case management, primary care and specialty care as necessary.
• Performs phlebotomy, EKG, and other study procedures as needed according to study protocols.
• Trains junior staff as needed
• Other duties as assigned.
Knowledge, Skills, and Talents Required
• Knowledge of contemporary HIV/AIDS or public health, especially with regard to clinical trials and cohort studies
• Demonstrated ability to work with patients, clinicians, and investigators to ensure studies are run effectively, often coordinating efforts of multiple people within the department.
• Knowledge of general protocols for clinical research, specifically as relates to ethical standards for the conduct of human subjects research
• Highly developed oral and written communication skills, including the ability to function efficiently as part of a multidisciplinary team in facilitating the clinical trial programs.
• Ability to conduct sensitive, empathetic interviews that respect the dignity and diversity of clients.
• Ability to prepare accurate, concise and comprehensive reports.
• Ability to maintain client records and information in an accurate, timely and confidential manner.
• Excellent organizational skills, including proficiency in use of computer word processing and data entry programs and the ability to handle multiple tasks simultaneously.
Education and Experience Required
• Must have Bachelor’s Degree in science or health related field (biology, research, etc.) or at least eight years of direct clinical research experience. Graduate training preferred.
• At least two years of Human Subjects or Clinical Research experience required.
• Thorough knowledge of HIV, LGBT, or infectious disease research
• Experience working with an ethnically, culturally and racially diverse work staff preferred; ability to work harmoniously with diverse groups of individuals required.
Working conditions for this position are normal for an office environment. Individual may be required to work evenings and / or weekends and organization events.
• Lifting: No more than 20 lbs. and infrequently.
• Movement: Standing and sitting for long periods.
• Visual: Long periods on computer.
• Concentration: Extended periods of engagement with computer systems where concentration is key to accuracy in data entry. Intermittent periods of engagement with a telephone system to respond to inquiries where concentration is key to task performance.
• Communication: Direct and indirect communication. Written and verbal competency.
The above job description is designed to indicate a general sense of the duties and expectations of this position. It is not to be interpreted as a comprehensive inventory of all duties and responsibilities required. As the nature of our business demands change, so too, may the duties and responsibilities of this position. You may be required to perform other duties as requested, directed, or assigned.
Whitman-Walker is an equal employment opportunity employer and does not discriminate against applicants, its employees or former employees on the basis of race, color, religion, gender, marital status, sexual orientation, national origin, age, disability, veteran status and gender identity. For accommodation in the application process, please contact Human Resources