2019-20 Front Office Administrator/Data Manager

Location: FirstLine K-8th Grade Schools


Creating and inspiring great open admissions public schools in New Orleans


About FirstLine Schools


In 1998, FirstLine Schools started the first charter school in New Orleans.  FirstLine now operates five K-8th grade schools and a high school. Our mission is to create and inspire great open admissions public schools in New Orleans. 

Our faculty is a diverse and talented group dedicated to our students’ success and to their own growth as teachers.  Our schools are led by leaders who hold themselves accountable for student achievement and teacher development.


Position Summary:

The Front Office Administrator is responsible for building a welcoming environment for families, staff, and visitors.  The FOA manages the school’s image through the front office.  In addition, the FOA is responsible for inventory, data management, and administrative assistance.

Position Responsibilities:


  • Creates and maintains a welcoming and efficient front office that emphasizes organization, professionalism, courtesy, flexibility, and teamwork

  • Greets and announces all school visitors appropriately

  • Assists guests in utilizing the LobbyGuard system

  • Checks the LobbyGuard system for any “VOID” issues with visitors

  • Uses proper telephone etiquette and directs calls appropriately to school staff

  • Provides needed assistance to and communicates effectively with leadership and school staff

  • Is attentive, patient, and fair with students

  • Treats parents and other visitors as valued and respected customers

  • Supports school leadership with parent and community meetings by arranging meetings, follow up communications, etc.

  • Leads on obtaining feedback post-meetings in order to continuously improve


Inventory and Office Management

  • Provides health and medical nursing support as needed

  • Coordinates staff communications

  • Coordinates student/family communications

  • Coordinates student entrance/exit procedures

  • Oversees purchasing and procurement

  • Manages petty cash and small sum accounting

  • Manages business office form processing and management

  • Oversees field trip preparations and processing

  • Maintains bus logs and transportation tracking support

  • Maintains visitors logs


Student Records

  • Leads on the collection of all student documentation

  • Supports enrollment paperwork process and communicate with parents around enrollment

  • Manages absence tracking:  records, tracks, and follows up on student tardiness, excused absences, and unexcused absences and provides this information to the appropriate school official as required

  • Manages student records for new students, withdrawals etc.


Compliance / Data Management

  • Works with FirstLine Compliance Manager to ensure integrity of student demographic data

  • Collaborates with Application Manager to ensure effective implementation and use of site data systems

  • Anticipates, identifies, and resolves various technology obstacles to ensure success of overall data collection and analysis

  • Collaborates with FirstLine staff to design and implement network-wide data collection, analysis, and dissemination programs that promote data driven decision making at the site level

  • Ensures quality of data entry process, including data collection and input

  • Works with school personnel to maintain integrity and accuracy of student cumulative files

  • Works with site based and network staff to develop and collect staff, student, and parent survey data

  • Works with the counselor and other school personnel to ensure that students are scheduled effectively and efficiently


Education & Experience:


  • High school diploma/Associate’s or Bachelor’s degree

  • Familiarity with office equipment such as computers, fax machines, calculators, and photocopiers, as well as word processing and spreadsheet programs

  • Passion for improving educational opportunities for urban students and for building a strong, mission-driven organization

  • High level of proficiency in Microsoft Word and Excel

  • Excellent communication and interpersonal skills

  • Takes initiative and is solution-oriented

  • Excellent computer skills including school databases

  • Model the FirstLine Commitments​
    • We Keep Learning
    • We Work Together
    • We Are Helpful
    • We Are the Safekeepers of our Community
    • We Share Joy
    • We Show Results


Desired Qualities & Characteristics:


  • Believe in every student’s ability to achieve in a rigorous college or career prep curriculum

  • Achieve results based on agreed-upon expectations

  • Take personal responsibility

  • Highly detail-oriented

  • Collaborate effectively with a range of stakeholders

  • Share a commitment to creating great schools in New Orleans

  • Strong written and verbal communication skills

  • Model the FirstLine values of Service, Learning, Collaboration and Results


Physical Requirements:


  • While performing the duties of this job, the employee may be required to sit, walk, stand, talk, and hear.

  • Light lifting of equipment may be required (up to 20 lbs.)


FRONT OFFICE ADMINISTRATOR, DATA reports to: School Leadership

How to Apply: Please apply online via: http://www.firstlineschools.org/careers


Salary is competitive and commensurate with experience. FirstLine Schools offers a comprehensive benefits package with a generous 403b plan.

FirstLine Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.


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